IDEA Lab @ Fletcher, Tufts
Oct 2026 - Now Project team member, MigrantCompass- Work on MigrantCompass, an app that helps newcomers navigate life in the U.S., as part of a lab research team
60+
usability tests run
Open to Summer 2027 internships
[ UX Research · Human Factors ]
Daria
Daria
Popova
UX Researcher
MS student in Human Factors Engineering at Tufts with 4 years of UX/UI experience, mostly in healthcare. I find where people get confused or stressed when using a product, and turn that into clear design changes.
What I bring
[ Featured case ]
Putivnyk: the first 90 days of newcomers in the U.S.
Interviews, usability test, personas, journey map, app concept.
[ Research ]
[ Experience ]
4 yrs
UX/UI in healthcare, SaaS and real estate
[ Impact ]
+40%
online appointment requests after a clinic redesign
[ Now ]
MS
Human Factors Engineering, Tufts, Dec 2027
Research
Putivnyk Independent
Sep - Oct 2026 UX research case study: "First 90 Days in the US"- Planned and ran user interviews and a usability test with newcomers; turned findings into personas, a journey map, and an app concept
MS thesis research In progress
Nov 2026 - Now Advisor: Prof. Dave Miller, Tufts- Comparing AI-simulated participants with real people in usability testing of medical interfaces
Experience
Orcatec
Mar 2026 - Now Marketing Operations Manager, incl. UX/UI prototyping · B2B field service SaaS- Product prototyping: design interactive HTML prototypes for new features: AI Front Desk setup, customer type settings and route optimization, with several UX variants to compare
- Iteration & QA: take prototypes through many versions and check every screen with automated visual QA (Playwright)
- Usability feedback: support clients day to day, walk them through features, see where they get stuck and collect feedback on how easy each feature is to use
- Research to product: turn recurring usability issues and client pain points into product recommendations for the team
- Designed the Communication Center pricing page and analyzed the telephony feature flow
Jax Lifestyle Medicine Clinic
Sep 2025 - Mar 2026 Growth & Patient Acquisition Manager · Jacksonville Beach, FL- Talked with prospective patients daily; designed and built the clinic website in Webflow
Northeast Florida Lung Clinic
Jul 2024 - Mar 2026 Web Developer / UX Designer · Jacksonville, FL- Redesigned the clinic website from patient journey maps; online appointment requests grew 40%
NIX United
Sep 2020 - Oct 2023 UX/UI Designer, promoted from Junior to Mid-Senior · Kharkiv, Ukraine- IVF patient platform: moderated usability tests of booking, test results and treatment schedule; found confusing medical terms and users lost in multi-step flows; led changes to plain-language copy, a clear treatment timeline and shorter onboarding
- Donation and finance-tracking platform: interviewed volunteers and military personnel to define needs and flows
- Dashboards and filters for a data-heavy real estate platform
Education
Tufts University
Expected Dec 2027 M.S. Human Factors Engineering · Human-Machine Systems, Computer Interface Design, Behavioral Statistics (R)A Level School
2019 - 2020 UX/UI Design, year-long program · Kharkiv, UkraineKharkiv National University of Economics
2015 - 2019 B.S. Finance and CreditMethods & tools
[ Research ]
[ Synthesis & analysis ]
[ UX/UI design ]
[ Tools ]
[ Languages ]